HousingOS Help¶
HousingOS runs housing rehabilitation programs end to end: applicants, income determination, property and environmental review, scopes and bidding, construction, payments, loans, reporting and letters.
The help is split into two guides. The rule for which one a topic belongs in:
| Guide | Who reads it | What it covers |
|---|---|---|
| Agency Administrator Guide | The agency's program manager or IT lead | Things done once or rarely per agency: installation and updates, users, program and funding set-up, document templates, email and portal set-up, audit and backups. |
| Daily User Guide | Caseworkers, rehab specialists, finance staff | Things done per applicant, per project or per payment, in the order a project moves through the program. |
A guide may point to the other in one line ("your agency administrator sets this in B-4") but never explains it twice.
Scope
These pages cover rehabilitation programs. First-time homebuyer and multifamily programs are not yet in the product.
Where to start¶
- New to HousingOS? Read C-1 Getting around and C-2 Finding a project, then follow a project from C-3 onward.
- Setting up a new agency? Start with B-1 Roles and responsibilities and work through Book B in order.
- Looking for a message you saw on screen? C-24 Common messages lists them with what to do.